Wood Flooring - Frequently Asked Questions 

Q: Why would I use an engineered wood floor?

Q: What is the difference between lacquer and oil finish?

Q: Will a wood floor change colour?

Q: Is a wood floor easy to clean and maintain?

Q: Will I need to re-finish a wood floor in the future?

Q: Can we install our kitchen over a floating wood floor?

Q: Which is best floating or glue down installation?

Q: Is it necessary to moisture test the substrate prior to installing a wood floor?

Q: Can we apply another coat of polyurethane over our newly installed wood floor?

Q: Can we do a design type installation when installing by floating method?

Q: After opening my box of wood flooring my wood planks are bowing up in the middle. Does this mean that they are faulty?

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Q:. Why would I use an engineered wood floor?

A:. An engineered wood floor is simple to install and can be walked on immediately. There is no time consuming and messy site works. The planks will stay flat and tight together. Planks will not bow or crack and joints will not open between planks. The Planks are pre-finished in the factory and achieve a high quality, consistent finish.

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Q.: What is the difference between lacquer and oil finish?

A:. A lacquer finish is considered ‘topical’, this means it is applied in multiple coats and while absorbed by the wood flooring it remains predominantly on the surface as a wear coat. An oil finish is also usually applied in multiple coats but can be absorbed deeply into the wood flooring. Oil finished wood flooring can be more easily ‘re-coated’ and if scratched, oil can be applied to replenish the surface.

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Q:. Will a wood floor change colour?

A:. Yes. Usually Dark wood will lighten and Light wood will darken.

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Q:. Is a wood floor easy to clean and maintain?

A:. Yes. Usually vacuum with a soft brush on your vacuum is all that is required. Occasional mopping may be required using a damp (not wet) mop.

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Q:. Will I need to re-finish a wood floor in the future?

A:. This will depend on the use and treatment a wood floor receives. Treated correctly a wood floor can last many years and not need re-finishing.

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Q:. Can we install our kitchen over a floating wood floor?

A.: No. A floating floor needs the ability to expand and contract. It is not recommended heavy units/cabinets sit on a floating floor as this restricts the floors ability to move.

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Q:. Which is best floating or glue down installation?

A:. Each project should be considered according to product, substrate and use requirement. Usually a glue down installation is preferred.

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Q:. Is it necessary to moisture test the substrate prior to installing a wood floor?

A:. Yes. There are various methods and the substrate should be tested in several different places to ensure suitability. Electronic Moisture test – Moisture must not be a higher percentage than 3.2 ELM for cement 1.2 for Anhydrite and 0.7 for Anhydrite floating flooring. Relative Humidity – RH is preferred to be below 75%. Calcium Carbide Method - Cement Screed max. 2.0% CM, with underfloor heating 1.8% CM; anhydride screed max. 0.5% CM, with underfloor heating 0.3% CM. When laying wood flooring over newly installed concrete screed or cast plaster subfloors – allow a curing time of at least 6 to 8 weeks.

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Q:. Can we apply another coat of polyurethane over our newly installed wood floor?

A:. Yes, however this is not usually required. You will first need to establish what product your wood floor has been finished with. It is possible to apply another coat over the complete surface. This may be an advantage in areas that may be subjected to frequent wetting. For example bathrooms, kitchens, toilets etc. It is recommended you discuss the method and product choice with your distributor.

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Q:. Can we do a design type installation when installing by floating method?

A:. No, not unless you are willing to separate areas with transition bars. As soon as you change direction of the planks during an installation, you must break the two areas and provide provision for independent expansion and contraction. If you want to change the direction of the planks, you will have to carry out a “glue down” type installation

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Q:. After opening my box of wood flooring my wood planks are bowing up in the middle. Does this mean that they are faulty?

A:. No. This can be normal.

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